FAQ's

No need to enter your offer code, simply sign into your account and you’ll be able to process your prepay for the season. Your 5% prepay discount is already applied to the same services you had last season. If you’d like to know more about the 25% offer also listed on your letter, just give us a call at 354-3108!

We have lots of options!
Email us at: CustomerService@quality-care.com
Call us at: (319)354-3108
Or you can stop by and see us at our office: 306 2nd St.
Coralville, IA 52241

Monday through Friday 7:00 am – 6:00 pm
Saturday 8:00 am – Noon
Sunday closed

There are a few tell-tale signs that your lawn would benefit from aeration:
1) Poor drainage and water pooling up on the lawn
2) The lawn generally looks worn out
3) Your lawn isn’t turning a healthy green color after feeding.
All three are good indicators that the soil has become compacted, restricting water and nutrients to the grass root. A fall or spring core aeration helps reduce thatch buildup, giving the root access to the essential ingreditents that form the basis of a vibrant, green lawn. We offer aerations in the spring and the fall.

Many weeds (most notably dandelions) will begin to curl and wither in 7-10 days, but it will likely take 2-3 mows to completely eradicate the remnants. Other, more resilient weeds may take multiple treatments to eliminate.

Fertilizer helps to maintain your lawn’s health and vigor. Thick and healthy lawns help crowd out unwanted weeds, provide resistance against the effects of drought and disease, and – most importantly – look great! Check out our wide variety of lawn health care programs. We offer services for both residential and commercial properties.

Grubs are the larvae stage in the life cycle of a beetle. Damage occurs when the grubs feed on the root system of the turf grass, causing the grass to die. A preventative grub control applied yearly will protect your investment in your lawn from the damage these insects cause.

We recommend 24 hours to give our weed control product ample time to be completely absorbed.

A well watered lawn means a healthy lawn; we recommend watering 1” per week (water twice, ½” per watering, ideally between 4:00 am and 9:00 am).

Weeds compete with desirable lawn grasses for water, space, light and nutrients. Aggressive weeds can take over a lawn if not dealt with properly. Before this happens, a preventative approach to controlling weeds is recommended. It includes regular fertilization, proper mowing, and correct watering practices. Of particular importance is our early spring app, when we use crabgrass pre-emergent to stop crabgrass before it starts.

Yes. For your convenience – and per industry standards – Quality Care services are continuous, meaning we will return each year unless you notify us that you wish to discontinue service.

Possibly, but not necessarily. Moles feed primarily on small lawn insects like earthworms, but grubs will do in a pinch, so the presence of moles may indicate grub activity. It’s important to determine if one is prevalent without the other so you can choose the best treatment option. The good news? We offer mole control services, as well as the option of preventative grub control with our lawn health care program.

Typically four to six weeks, depending on your program.

We will always post signs to notify you that we have treated your lawn. We recommend remaining off the lawn for up to 24 hours to allow the product time to fully dry.

No. We offer an Organic Lawn Health Care program with organic fertilizer only. There are currently no organic herbicides on the market we feel comfortable offering.

We cannot guarantee that our organic program will control weeds due to the absence of herbicide. If you do choose our organic program, we recommend all five applications and two aerations per year. The stronger and healthier your turf is, the more resistant it will be to weed pressure.

Yes. Our fertilizer is organically based and will not harm children or pets.

No. If only ¬fertilizer is put down, it is safe to be on your lawn immediately following an application. If any product that requires you to remain off your lawn is applied, yellow signs will always be posted.

Our granular slow-release fertilizer lasts longer than liquid fertilizer. Granular gives more consistent feeding throughout the summer, while liquid will give a quick green-up, but only for a short time.

No. We use slow release fertilizers that are water activated, choose nutrient mixes appropriate to the time of year when conditions are hot and dry, and adjust the quantity of fertilizer being applied. Even though your lawn may be dormant now, the fertilizer we apply will help your grass plants to rebound and reestablish into a healthy turf when the weather conditions improve, so you do not need to worry about them burning your lawn.

No. Keeping weed pressure controlled in a lawn suffering from drought stress will help your turf recover when the weather conditions improve. Our licensed technicians are trained to spot-spray in these weather conditions, and to identify areas of concern and communicate those concerns to you.

Seeding is optimal when combined with aeration because the seed is deposited into the cores from where the plugs were pulled, allowing it to germinate in more nutrient rich and cooler soil.

Overseeding builds a healthy turf by increasing its thickness, durability, and disease prevention. Overseeding is best done in the fall. This allows the fall rains, winter melt, and spring rains to establish a strong root system to the plant. The goal is to have the grass as mature as possible before it can get overly stressed by the summer heat.

We put down seed at 3.5 pounds per 1000 square feet. This is the optimal amount of growth of turf in areas with already established turf.

Generally, we use a mix consisting of Bluegrass and Ryegrass. This is the most common grass in our geographical region because it grows the best according to our climate.

Our soil conditioner is similar to a pelletized compost product – it is made up of organic material that will break down into your soil and increase the availability of nutrients to the grass root zone. Soil conditioner works to strengthen the cell walls of the grass plant, making them more durable in situations where there is high traffic from mowers, feet, and paws. Soil conditioner must coincide with aeration. Once the aeration is done and the plugs have been pulled from your lawn, we will broadcast the soil conditioner over your lawn, and the product will drop down into the “holes” and rest in the grass root zone.

Perimeter Pest Control is a liquid insecticide product applied around the exterior foundation of the building, sprayed about three feet up and three feet out from the foundation.

Our Perimeter Pest Control will prevent crawling bugs outside from entering the building, including ants and spiders.

Perimeter pest applications have a long residual effect, letting us cover the entire season from April to October with just four rounds!

We can do applications up to four times per year – spring, early/midsummer, mid/late summer, and fall. As much as possible, we will time your Perimeter Pest Control application to coincide with your Lawn Health Care application. We can do fewer than four applications, depending on the time of year that you notice the most pest activity.

No. We are only licensed and certified to perform exterior pest control, not interior pest control.

No. Our product is safe to spray over ornamentals and flowers. Additionally, the product is not harmful to people or pets.

Our Tree Care Program consists of fertilizer application for your trees and shrubs. For the first three applications of the year, we apply a liquid fertilizer to the bark of your trees and shrubs. By applying the product to the bark, it can be absorbed quickly by the plant. For the final application of the year, we do a deep root injection around the base of the tree and shrubs. This deep root feeding promotes strong root development over the winter.

We can do applications up to four times per year – spring, early/midsummer, mid/late summer, and fall. As much as possible, we will time your Tree Care application to coincide with your Lawn Health Care applications. We can do fewer than four applications, depending on your preferences.

Yes. Because the applications are so localized, the fertilizer will be quickly absorbed by the plants, making it inaccessible to children or pets.

Soil in our area has high clay content and is heavily compacted, especially in areas of new construction. Soil Quality Restoration facilitates the movement of organic matter into your soil to improve the health and durability of your lawn.

Our method is a two-step process: First, we perform a deep-tine aeration. This process reduces compaction, and will leave room for us to add organic compost. Next, we apply ½” thick topdressing of organic compost and grass seed. These materials will work their way into the holes made by the aeration. For optimal results, we recommend scheduling Soil Quality Restoration for two consecutive years. Although once is highly beneficial, doing it twice will bring your soil profile up to ideal standards.

1. Obtain a copy of your city’s Storm Water Quality BMP Program application.
2. Call your city’s representatives in the Engineering/Building Department to schedule an on-site appointment to approve the project. If approved, the representative will sign your application.
3. Call Quality Care and request an estimate for cost and anticipated schedule date.
4. Fill out your application, sign it, and send it to the address listed on the application.
5. Once Quality Care has completed your service, call your city’s representatives in the Engineering/Building Department to inform them the project is complete. A representative will stop by your property, just to confirm the work was done; you do not need to be home.
6. Submit the final receipt form Quality Care for payment to the address listed on the application.
7. Your city will send you reimbursement within 30 days.

Moles are small, cylindrical mammals with dark fur, a pointed nose, and tiny or invisible eyes and ears; active mole runs can be seen where the turf is raised slightly. Inactive runs can be seen where the turf is depressed slightly. Moles primarily feed on earthworms, but also feed on tiny lawn insects like grubs.

We place poisonous baits that look similar to an earth worm in active mole runs. We place one bait every ten feet. Each bait is $10 plus tax. Our baits will kill moles that eat them. If you are interested in a more humane approach, you can call your county's extension office to obtain more information about trapping. We will not sell mole control to customers with dogs (or little people!) that dig, as they can dig up the baits and ingest them.

The Emerald Ash Borer is an invasive species of beetle, green in color, which was discovered in the US in 2002, and likely arrived from its native Asia via wood cargo.

The beetle larvae bore into the ash tree bark and feed on the inner bark of the tree, disrupting the tree’s ability to transport vital water and nutrients. Larvae cause extensive damage within a short amount of time, which usually means that by the time the tree begins to show visible signs of infestation, it is too late to save. About 90% of the Emerald Ash Borer’s life cycle occurs inside the tree, making them difficult to identify.

Treatments should be done in mid to late spring.